How It Works
Acceptance Policy
- Articles should be of a current style, seasonally appropriate and generally no older than 2 years.
- Articles should be in new or like-new condition.
- Garments should be freshly dry-cleaned or laundered.
- Second Time Around prefers that garments arrive at stores neatly folded in bags rather than on hangers.
Types of Appointments
In Store Appointment
Call the store closest to you and make a consignor appointment today. Depending on how many items you bring in, appointments are usually booked in half-an-hour increments. Got more than 30 pieces? Give us the heads-up when you call the store and we can make a longer appointment to take your consignment! Learn More >.
If you are first time consignor, there’s no better way to pass the time during your appointment than shopping around the store – added bonus, take 10% off your first purchase!
Drop Off
Should you not have time to come in for an appointment, you can always drop your bags off at your STA store of choice whenever is convenient for you. Your clothes will be processed at the earliest convenience of the STA staff, and we will mail you a copy of your contract with a list of the inventory we accepted. All unaccepted items left during a drop-off appointment will be donated to charity.
Please note, drop offs may take up to 2 weeks to process, so if you want your product to sell as quacking as possible we recommend making an appointment.
In-Home Consignment
Are you a high-end designer devotee with an overflowing closet who can't make it into a store to consign what you don't wear? If you have 50+ designer pieces you may qualify for our In-Home Concierge services! Learn more >
Pricing
Our store managers are equipped with the fashion know-how to accurately price any garment that you may want to consign. Items are generally priced at 30%-40% of their original retail value, depending on condition and style. If your item is new with tags, we will price it at approximately 50% of the price listed on the tag.
Selling Period
Items are on the floor for a 90 day selling period. Over the 90 days, items are marked down based on our strategic selling strategy. You are welcome to pick up their unsold items during the 90 day period at any time. After 90 days any unsold items that have not been picked up become property of STA.
Payment
If you choose to get a check for your sold pieces, you will receive 40% of the final selling price of each of your items. If you bring in any premium high-end handbags (find a list of designers that qualify here), you can earn up to 70% of the final selling price. Learn more about our high-end designer handbag split here (link to high end handbag promo landing page).
Consignment payments are processed every month. If your balance is over $100, a check will be mailed on the 15th of the following month. Should your monthly balance be under $100, you may pick up a check the 1st of the following month.
You can also use any consignment earnings as store credit, and you will receive a 10% credit bonus with this option! If you have $100 in credit, it will be worth $110 towards your purchase. Just check the box on your consignment form indicating you would like to take advantage of this option, or you can ask a store associate to change your account at any time. You may also change your account back to receiving a check at any time; just ask any associate to make the change to your account.
Contract
To view our policies and contract, click here.
FAQ
link to FAQ landing page – need to finish