Have an STA question on your mind? We'd love to help! Please review our FAQ page, which contains the answers to many of the questions that we receive, or look below to find the correct contact person.
Second Time Around Corporate Office
560 Harrison Ave, Suite 501
Boston, MA 02118
For
online account inquiries, customer service support or
general questions/comments, please contact our
Consignor Relations Team.
For any press inquiries, please contact: [email protected].
For any real estate inquiries, please contact: [email protected].
To join the Second Time Around team, check out our Careers page, or send a resume and cover letter to [email protected].
Are you a retail store that has excess inventory of clothing, shoes or accessories? Please contact: [email protected].
For store account inquiries (including questions about consigned items and payment dates) or to book an appointment, please contact the store at which you consign directly. To contact staff at any of our store locations, please call them at the number listed on their store page.
Charitable Donations Policy
Second Time Around is dedicated to serving the community and participating in charity when possible. We strive to donate our time, funds, and expired merchandise to organizations that match our vision for our contributions.
Due to overwhelming solicitations, we are unable to contribute to every opportunity presented to us. Instead, Second Time Around looks to partner with nonprofit organizations that fit within the company's brand and mission as an upscale consignment retailer.
Right now, we are working with Goodwill, Salvation Army and Dress for Success, each of which use retail to reach those in need. It is organizations like this that uphold the charitable mission of STA, and we are proud to partner with them.
Approval Process
All contribution opportunities will be reviewed carefully. Factors that we consider are the organization's presence within STA's key demographic and tie-in to style or retail.
If you feel like your organization meets these expectations, please send an email to [email protected] outlining your organization's mission and outreach project where support is needed. Please include "Charitable Opportunity" in the subject line to ensure timely consideration. Also include your organization's marketing plan and audience for the event when applicable to help us get a complete vision of the opportunity.
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